Denodo for AWS Support

Denodo is committed to helping you succeed with the Denodo deployments through our comprehensive network of technical support and services.

Denodo for AWS Standard Support is available for all subscribers. To access this service, you must first register. After you have signed-up, you will have access to the Denodo Support Site where you can get web-based support, software updates and DenodoConnects which will improve your data virtualization experience. Denodo version upgrades are handled via signing up for the new subscription.

You can always post your question directly on the Q&A section, a moderated forum on our Community Site, where data virtualization professionals and enthusiasts will assist you. Our community is knowledgeable and tenacious and there's no question without a valid answer. Technical resources such as product documentation, Knowledge Base articles, step-by-step tutorials, and how-to videos are also available.

As a Denodo for AWS customer you have the option to upgrade from the included Standard Support to a higher level of support. Support level upgrades can be requested directly to Denodo. Please contact support@denodo.com to get more information.

Onboard Training for Marketplace Users

As a valued customer, after you sign-up for a new paid subscription, you are entitled to a series of onboard training courses to help you get started quickly. These courses will be available once you complete the support registration and we will be sending you the instructions to get started.

Moreover, if you subscribe annually you will get access to the complete on-demand training courses offering as part of your subscription.

By subscribing to these Support Services you agree to terms and conditions outlined in the Denodo Technologies Support Services Terms on AWS Marketplace.

Access your Denodo Account

If you already have a Denodo Account, please provide your credentials to continue.

SIGN IN

 

Don't have a Denodo Account?

If you don't have a Denodo Account next steps will guide you to sign-up and gain access to Denodo Community and Support services.

REGISTER